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The Messenger Matters When Communicating Change
Match the Messenger to the Message for More Effective Communication “Will you talk to him? He will listen if he hears it from you.” That was a request from a client when planning a course of action...
View ArticleWhen it comes to communicating your message: Once is never enough
Communication takes more than an email Today we can communicate with people easier and faster than ever before. Yet I consistently hear leaders and employees talking about feeling overwhelmed with...
View ArticleThe Value of Storytelling in Organizational Change
Storytelling a valuable tool in your change communication toolkit Recently on a rainy weekend I treated myself to a novel. I read Diane Morris’s latest book Cousin Anne. Almost instantaneously I was...
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Oh No! Don’t Yo-Yo: Three Actions for Creating Sustainable Change
Has your organization ever made a change then shortly after it was implemented it felt like nothing had changed? Dr. Dawn-Marie Turner If you answered yes to this question then you have experienced...
View ArticleThe #1 Communication Tool And Most Leaders Aren’t Using It
Do you have a smartphone? I do, and every leader I work with does. It has become an essential leadership/management tool. Yet it isn’t the number one communication tool in your leadership toolkit. Its...
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Do This If You Want to Know If You’re Getting a Return on Your Change Investment
By: Dr. Dawn-Marie Turner In a previous blog post I said the more changes you launch the less likely any one will be successful. I made the argument that to get greater change in your organization you...
View ArticleYou Just Announced A Restructuring Now What?
By: Dr. Dawn-Marie Turner We are restructuring. Those three words can stop productivity, raise anxiety, increase stress, and decrease engagement almost as fast as you can say them. Reorganization or...
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Reduce the Uncertainty of Change With This One Simple Step
By: Dr. Dawn-Marie Turner Change is uncomfortable, and can be disruptive for both leaders and employees. Taking this one simple, but often overlooked, step at the beginning will help reduce the chaos....
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Help! I am communicating, but my employees aren’t listening: three ways to...
Do you ever feel like you’re constantly communicating to your employees, but they are not listening? Dr. Dawn-Marie Turner You’ve sent a dozen emails about the upcoming change, or at least it feels...
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The good, the bad, the ugly. Your employees remember it all
Dr. Dawn-Marie Turner You may have heard the statistics, 50-70% of organizational change initiatives fail. Your organization is facing big changes, and you don’t want it to become another statistic....
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